Privacy Policy

Last updated: October 2025

LDJ Sheet Metal Engineering (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://ldjmetal.co.uk/, contact us via email or phone, or engage with our services.

1. Who We Are

LDJ Sheet Metal Engineering is based in Reading, Berkshire, providing precision sheet metal cutting, forming, and fabrication services.

Business Name: LDJ Sheet Metal Engineering

Website: https://ldjmetal.co.uk/

Email: sales@ldjmetal.co.uk

Phone: 01895 231 880

We act as the “data controller” for the personal information we collect and process.

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, company name, email address, phone number, and postal address.
Project Details: Drawings, CAD files, and design briefs you send us for quotations or fabrication purposes.
Website Usage Data: Information about your visit, such as your IP address, browser type, and the pages you view.
Communication Data: Details of enquiries, emails, or calls made to or from us.

We only collect the information necessary to provide our services, respond to enquiries, or fulfil our contractual obligations.

3. How We Use Your Information

Your personal data may be used for the following purposes:

To respond to your enquiries and provide quotes.
To process and deliver your orders or services.
To manage our relationship with you as a client or supplier.
To improve our website, services, and customer experience.
To comply with legal or regulatory obligations.

We do not sell, rent, or trade personal data to third parties for marketing purposes.

4. Lawful Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: When data is required to perform a contract or take steps before entering a contract.
Legitimate Interests: For business operations such as improving services and responding to enquiries.
Legal Obligation: When required by law or to comply with regulatory requirements.
Consent: When you have given us explicit consent (e.g., subscribing to updates).

5. Data Sharing and Third Parties

We may share your personal data with trusted third parties who help us deliver our services, such as:

IT service providers and website hosting partners.
Delivery and logistics partners.
Professional advisers (e.g., accountants, insurers).

All third parties are required to respect your privacy and process your data securely in accordance with data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

When data is no longer needed, it will be securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Our website uses secure hosting and encryption methods to safeguard online communications.

8. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where applicable.
Object to or restrict the processing of your data.
Request data portability.

To exercise any of these rights, please contact us at sales@ldjmetal.co.uk.

9. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

You can adjust your browser settings to refuse or delete cookies. For more information, please refer to our Cookie Policy (if available).

10. Links to Other Websites

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of other websites. We recommend reviewing their privacy policies when visiting those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “last updated” date.